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Website Maintenance

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Author: (with the help of ChatGPT)  |   Reading time approximately: 6 min  |   last modified: 08.05.2026

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Unlock the full potential of your website through regular content maintenance

Timeliness builds trust: opening hours, contact details and team information must be correct. Nothing looks more unprofessional than incorrect information or emails that go nowhere. Those who maintain their website demonstrate reliability – and have the edge with Google and AI systems.

With lilac-media you have a partner who reliably takes care of maintaining your website or supports you in doing so – flexible, transparent and without unnecessary effort for you.

Why regular website maintenance is important


Easy maintenance of your homepage with our in-house Content Management System

Our own CMS is the tool we use to create all websites. It contains all of our experience. We support our customers in working on their own homepage. Feedback determines further development.

With the lilac-CMS you can maintain, update and expand your website yourself. The lilac-cms is installed on our server. You only need access to our administration area and a domain managed by lilac-media. And you can get started – from any computer with internet access.

Maintaining your websites becomes a breeze; normal computer skills are more than enough. And if you ever get stuck, we are always ready to help with advice and action.

The use of suitable modules makes maintenance easier.

Modules extend our CMS. They provide ready-made, useful functions for typical recurring tasks. Because we know from experience what our customers constantly need. At the same time, our modules are flexible enough to realize all your wishes. With these modules, maintenance becomes particularly easy and time-saving. You don't need to worry about the presentation of your content on the website; these are completely controlled by the module after individual setup.

More about the lilac-CMS and the modules


How to maintain your website with the lilac-CMS

The lilac-CMS is installed directly on lilac-media's servers – you don't need to install any additional software. All you need is a web browser of your choice. Simply log in to the administration area, and you will have all the tools available to maintain and keep your website up to date yourself.

Maintaining content easily

Modules for recurring tasks

Benefits at a glance


Website Maintenance Training

To enable you to maintain your website independently, we offer practical training. We focus on the tasks relevant to you and omit unnecessary things so you can fully concentrate on the concrete work.

Flexible to perform
The training can take place onsite, in our rooms in Halle, or online via TeamViewer.

Individual content
Whether text and image changes, new subpages, adjustment of navigation, or showing and hiding of content – you learn only what you actually need.

Easy implementation
We work directly in your lilac-CMS. Frequently used functions we practice until they are solid. For rare tasks you can receive a short guide as a memory aid upon request.

Support even afterwards
If questions arise later, we are available by phone, email or TeamViewer. If needed you can book additional training sessions.


Website Maintenance Contract – Security & Time Savings

We reliably take care of your website – on an hourly basis, with an auditable timesheet, minute-by-minute billing, and less administrative effort. Submit tasks by email, we take care of the rest. Everything transparently documented, always online.

On demand or with a contract

Maintenance tasks are generally possible without a contract. A maintenance contract offers more security: We reserve fixed time quotas for you, you plan your budget reliably.

Your benefits

  • Immediate implementation of your tasks – without a prior quote
  • Fixed time and budget planning
  • Less administrative effort for both sides

Transparent handling

Submit every task with all necessary files by email to our ticketing system. It automatically creates a ticket with a number through which all communication runs.

Cost control

We review each task before execution. If it exceeds the contract scope, you will receive advance notice and a separate offer.

Comprehensive documentation

All work is recorded in your maintenance hours list with respect to the respective ticket. You can view the list online at any time.


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