Website Maintenance – Up-to-date, Secure, and Professional

• Increase Visibility: Search engines favor fresh content.
• Ensure Security: Updates protect against hacker attacks.
• Show Professionalism: Visitors expect current information.
• Save Costs: Preventive maintenance is more cost-effective than emergency repairs.

With the lilac-media Content Management System, you can maintain, update, and expand your website yourself. The lilac-cms is installed on our server. All you need is access to our admin area and a domain managed by lilac-media. Then you’re ready to go – from any computer with internet access.

Maintaining your web pages becomes a breeze; basic computer skills are all you need. Your website management is simplified significantly. And if you ever get stuck, we are always available to help and support you.

Modules extend our CMS. They provide handy functions ready for common recurring tasks. We know from experience what our clients need repeatedly. Nevertheless, our modules are flexible enough to realize all your wishes. Using these modules makes maintenance especially simple and time-saving. You don’t need to worry about how your content is displayed on the website; it is fully managed by the module after individual setup.

To enable you to maintain your website independently, we offer practical training. We focus on tasks relevant to you and omit what is unnecessary, so you can fully concentrate on the specific work.

Flexible Execution
The training can take place on your premises, in our rooms in Halle, or online via TeamViewer.

Customized Content
Whether it’s text and image edits, new subpages, navigation adjustments, or show/hide content – you learn only what you actually need.

Simple Implementation
We work directly within your lilac-CMS. Popular functions are practiced until mastered. For rare tasks, you can receive a short manual as a memory aid, if desired.

Support Even Afterwards
If questions arise later, we are reachable by phone, email, or TeamViewer. You can also book additional training sessions if needed.

We reliably take care of your website – with a fixed time quota, clearly calculable budget, and less administrative effort. Submit tasks easily by email, and we take care of the rest. Everything documented transparently and accessible online at any time.

On Demand or With Contract

Maintenance tasks are generally possible without a contract. However, a maintenance contract offers more security: We reserve fixed time quotas for you, enabling reliable budget planning.

Your Benefits

• Immediate implementation of your tasks – without prior quotation
• Fixed time and budget planning
• Less administrative effort for both sides

Transparent Process

Send each task with all necessary files via email to our ticket system. It automatically creates a ticket with a number, through which all communication runs.

Monitoring Effort

We review each task before executing it. If it exceeds the contract scope, you will receive prior notice and a separate offer.

Complete Documentation

All work is logged in your maintenance hours list concerning the respective ticket. You can view this list online at any time.